Ad West Mail Center - Santa Clara, California

Address: 59 Washington St, Santa Clara, CA 95050, United States.
Phone: 4082484242.
Website: adwestmailcenter.com
Specialties: Shipping company, Copy shop, Fingerprinting service, Internet service provider, Mailbox rental service, Notary public, Passport photo processor, Post office, Print shop, Shipping service.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 28 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of Ad West Mail Center

☎️4082484242

⏰ Open Hours of Ad West Mail Center

Monday: 9 AM–5:30 PM
Tuesday: 9 AM–5:30 PM
Wednesday: 9 AM–5:30 PM
Thursday: 9 AM–5:30 PM
Friday: 9 AM–5:30 PM
Saturday: 9:30 AM–4 PM
Sunday: Closed

Introducing Ad West Mail Center

Located at 59 Washington St, Santa Clara, CA 95050, United States, the Ad West Mail Center is a comprehensive mail and shipping service provider, offering a range of facilities and services for all your mailing needs. With a phone number of 4082484242, and a user-friendly website at adwestmailcenter.com, this center is well-equipped to cater to both individuals and businesses alike.

Specialties and Services

The Ad West Mail Center specializes in a variety of services, including shipping, copy shop, fingerprinting services, internet service provider, mailbox rental, notary public, passport photo processing, post office, and print shop services. These comprehensive offerings demonstrate the center's dedication to meeting the diverse needs of its customers.

Points of Interest

In addition to its diverse range of services, the Ad West Mail Center also offers wheelchair-accessible parking and entrance, making it an accessible and user-friendly option for all customers.

Customer Opinions and Reviews

The Ad West Mail Center has garnered a strong reputation among its customers, accumulating 28 reviews on Google My Business with an impressive average rating of 4.4/5. Customers appreciate the knowledgeable and helpful staff, easy accessibility, and competitive pricing.

"I came to this shop to mail a very important document and Mr. Patel was very knowledgeable and helpful. My document required a return mail, and everything went great as my document arrived as promised." This testimonial highlights the center's dedication to customer satisfaction and efficient service delivery.

A satisfied customer also mentioned that "A convenient place in the Santa Clara area to get a live scan because of ample parking in the back of the building. The man working was friendly and professional, and the price was $40 since they charge a small fee for paying with a card." This speaks to the quality of services offered at the Ad West Mail Center and its commitment to providing a seamless experience for all customers.

Final Recommendation

If you are looking for a reliable and comprehensive mail and shipping service provider, the Ad West Mail Center is a top choice. With its extensive range of services, wheelchair-accessible facilities, and excellent customer reviews, it is clear that this center is dedicated to providing top-notch service to its customers. To learn more or to avail of their services, visit their website at adwestmailcenter.com and take the first step towards hassle-free mailing and shipping.

👍 Reviews of Ad West Mail Center

Ad West Mail Center - Santa Clara, California

Eskender T.

5/5

I came to this shop to mail a very important document and Mr. Patel was very knowledgeable and helpful. My document required a return mail, and everything went great as my document arrived as promised.

Matt H.

5/5

A convenient place in the Santa Clara area to get a live scan because of ample parking in the back of the building. The man working was friendly and professional, and the price was $40 since they charge a small fee for paying with a card.

Christopher P.

5/5

Stopped by for Live Scan. No appointment. Was in and out within 10 minutes. The man working, who I think was the owner was very friendly and professional. I would recommend for live scan.

Siera C.

5/5

I’ve been coming here for years and have always had a pleasant experience . The man working is always very kind and helpful!

Bob K.

1/5

Warning: This business is a private mailing service, and charges a much higher rate than the contract Postal Service Station several doors down at 65 Washington (or any regular post office) for comparable services. Recently, a friend mailed us a Priority Mail 1-Day Express package from this business when we were out of town and was charged $47.93. It did not arrive on time. When I submitted an online refund request through the US Postal Service, the refund amount was $26.07, the post office rate for this service.

When I asked the business to refund the balance, the owner refused, and pointed to a sign that said they aren't responsible for US Postal Service delays. I can see charging a few extra dollars for an envelope and the shipping service, but over $20? And refusing any refund?

I will not use this business again and will caution my neighbors, friends and colleagues to stay away. I would encourage everyone to use the exceptionally good contract postal service station several doors down (behind the barber shop) instead.

Zoraida R.

5/5

I went today for a live scan and the service was excellent, the place very clean and service very fast

Ero G.

5/5

Willing to take a challenge and make it work for the customer! We shipped out a very odd couple of boxes of wood from here yesterday. We knew it was a strange request. The place next door wouldn't do it and Mr Patel came outside to tell us he will accept the challenge! Fair prices, very professional and very personable as well. I will go back and I highly recommend! Thanks Bhaskar!!!

An C.

1/5

TL; DR: rude store person, go elsewhere for LiveScan/mail/notary services.

I hate disparaging small businesses and I get miscommunications happen. But I can’t stand the condescending attitude. I know what the owner’s rebuttal will be, “I told her three times this is the wrong place and she didn’t listen!”

Let me replay…I walked in, “Hi, I got an email from USPS* that I have a diverted package here (about to show him the email on my phone)…”
Store person/owner, right away: “I know nothing!”

I asked, is this the Mail Service Center at 65 Washington st, as listed in my email? He said no, his address is 59 Washington. Told me to try Franklin Square post office a mile away. After more back and forth he told me to “try around the corner”. So you see why I thought he’s still referring to a post office and was super confused since there isn’t one right there.

I went to Franklin Sq USPS and got nowhere, so I went back. I asked isn’t his store the Mail Service Center? I showed him google maps flagging the location as 65 Washington. He just kept saying try around the corner, and that I’m wasting his time. Turns out, after I walked around one corner AND THEN ANOTHER CORNER, there’s a competing business on the same strip mall. Somehow, their name can’t be said out loud.

Is it so hard? “My store is called Ad West, Mail Service Center is behind me.” Or just make the store name and address bigger out front? Then my dumb (as his tone implied), non-listening brain would have got it. The two times I went in it’s empty, I wasn’t holding anyone up, so a little patience and helpfulness would’ve made a good impression and I’d remember for notary or mailing services in the future.

*That’s a whole other post on how USPS sucks