Genome Medical - South San Francisco, California

Address: 611 Gateway Blvd Ste 120, South San Francisco, CA 94080, United States.
Phone: 8776880992.
Website: genomemedical.com
Specialties: Medical office.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 11 reviews on Google My Business.
Average opinion: 1.5/5.

📌 Location of Genome Medical

☎️8776880992

Genome Medical is a medical office located at Address: 611 Gateway Blvd Ste 120, South San Francisco, CA 94080, United States. They can be contacted at Phone: 8776880992. More information about Genome Medical can be found on their website, Website: genomemedical.com.

Genome Medical has several features that make it unique. The medical office is wheelchair-accessible, with both a wheelchair-accessible car park and entrance. These accommodations make it easy for people with mobility challenges to access the medical office. Additionally, Genome Medical has a strong online presence, with 11 reviews on Google My Business. However, the average opinion is 1.5/5, which may be a point of concern for some individuals.

When looking for a medical office, it is important to consider several factors. Location is a crucial consideration, as it can impact the ease of access to the medical office. Genome Medical's location in South San Francisco, CA, is convenient for those living in the area. Additionally, the medical office's wheelchair-accessibility is a significant advantage for individuals with mobility challenges.

Another essential factor to consider when choosing a medical office is the level of care provided. While Genome Medical has a lower average opinion, it is important to read individual reviews to understand the specific concerns or praises. It is also recommended to contact the medical office directly to ask any questions or concerns about the level of care provided.

👍 Reviews of Genome Medical

Genome Medical - South San Francisco, California

Laura P.

1/5

My husband and I did a genetic carrier screening and we're not happy with the service. We had a 1 hour call with a Genetic Counselor and asked what the cost was for the procedure, they couldn't answer and didn't offer to transfer us with the accounting department either. They are not clear about the cost of their services at all. All they did was refer us to a lab which I have to pay separately.

Alexandra R.

1/5

Zero communication, zero follow up, lied to about the status of my billing. Told they were filing the necessary paperwork to fight denial from insurance, only to wait two months for follow up to be told they don’t do that and they don’t know who told me that. This company should be investigated for fraud.

J W.

3/5

Three stars are because my first genetics counselor was great. They were kind and allowed me to speak. Once I got my results, I paid 200.00 for a follow-up because I had specific questions about an identified deleterious variant of unknown significance (VUS) that fit my symptoms. I booked an appointment for Saturday and ended up speaking with another counselor Angela Filose. She immediately launched into her explanation of what the results were. It felt more like she was pontificating about the subject than allowing me to ask questions. I paid 200.00 for a 32 minute visit and she talked 28 minutes of it. I had to cut her off twice to ask two small questions. She had no idea that my symptoms fit the VUS, or that multiple computational algorithms concluded this VUS would be deleterious with a REVEL score of 8.9 and PP3 moderate. I also have 2 more family members who are symptomatic with the same neurological disease. My maternal grandfather and mother also had it. This counselor tried to contact Variantyx to see about a family testing option, but her write up seems like Variantyx thinks it wasn't necessary. (probably because I had to write an email to Variantyx citing HIPAA to to get my results - another story). I guess no one is interested in potentially identifying a new pathogenic variant. I wish I would have chosen another day for my follow-up appointment so that I could have spoken to someone else and had more time to ask questions. I would rather not listen to someone condescend and pontificate for half an hour. Thankfully, someone in a support group put me in contact with a Neurogeneticist who is willing to dive into a VUS and look for answers. They were identified with the disease and their neurogeneticist was able to get their VUS classified as pathogenic.

Sean R.

1/5

i gave 1 star to helpdesk who did not solve my problem. in retaliation this person blocked my profile and deleted my medical records. how vindictive and cheap company who makes money with scam bankrupt company invitae. ordered $10k test through genedx but did not authorize with my insurance.