NAPA Auto Parts - Manteca, California

NAPA Auto Parts – Manteca, CA: A Comprehensive Guide

NAPA Auto Parts, located at 840 N Main St, Manteca, CA 95336, United States, serves as a vital resource for vehicle maintenance and repair needs within the Manteca community and beyond. With a dedicated phone line at 2098237107 and a comprehensive online presence at napaonline.com, this establishment offers a wide array of automotive parts, tools, and services.

Key Features and Services

NAPA Auto Parts in Manteca prides itself on providing a customer-centric experience. The store is equipped to handle a diverse range of automotive requirements, catering to both experienced mechanics and DIY enthusiasts. Some of the notable features include:

• Extensive Inventory: They stock a vast selection of automotive parts, ranging from filters and fluids to brakes and spark plugs.
• On-Site Services: The store offers various on-site services, enabling customers to receive immediate assistance with their vehicle needs.
• Convenient Pickup Options: Customers can take advantage of kerbside pickup and in-store pick-up for added convenience.
• Delivery Services: For those unable to visit the store, delivery options are available, ensuring parts arrive promptly at their doorstep.
• Same-Day Delivery: In select cases, same-day delivery is offered, catering to urgent repair needs.
• Wheelchair Accessibility: The store is committed to inclusivity and provides a wheelchair-accessible car park, ensuring accessibility for all customers.

Furthermore, NAPA Auto Parts accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, facilitating seamless transactions. The store’s layout and operations are designed for a quick visit, minimizing wait times and maximizing efficiency.

Specialties and Additional Information

While specific specialties aren't explicitly listed, the store’s broad inventory and services suggest a strong focus on general automotive maintenance and repair. The availability of batteries reinforces this, alongside the acceptance of various payment forms. The store’s commitment to customer service, as highlighted by positive reviews, appears to be a cornerstone of its operation.

Customer Feedback and Reputation

The NAPA Auto Parts location in Manteca enjoys a strong reputation, reflected in its 107 Google My Business reviews. The average opinion is a commendable 4.2 out of 5 stars, indicating overwhelmingly positive customer experiences. Notably, one review emphasizes the exceptional assistance provided by Gill, a dedicated team member who consistently goes above and beyond to support customers. This individual’s dedication is clearly valued by both management and patrons.

2098237107

napaonline.com

In essence, NAPA Auto Parts in Manteca represents a reliable and convenient destination for all automotive needs. Its commitment to customer service, coupled with a comprehensive selection of parts and services, solidifies its position as a valuable asset to the local community.

👍 Reviews of NAPA Auto Parts

Alita T. K.

5/5

This review is mainly based on one individual, Gill. He is the most helpful and nicest person! He went above and beyond to help me. For that reason alone I would definitely recommend this location. If Napa management see this, give Gill a raise or bonus!

Adriana M.

3/5

I was looking forward to reading Napa auto parts… for the price and nostalgia for our 1992 suburban. Ordered online with a 30 minute pick up expectation. After completing purchase, pick up changed to next day. Called the store to confirm my order/ETA. They could not be bothered to even ask my name, but promised me 8am my order would be ready for pick up. I called around 11am to confirm my order again, told to call later, order not ready and possibly waiting until Monday. Unacceptable. Waited for manager/delivery associate on duty (who by the way deserves a raise and promotion for being the manager on the weekends. Eddie swapped delayed items for in stock items and we moved on to do our tune up. Thank you Eddie for your help.
Keep you all posted on the actual results. Turns out most of her replacement parts have been from NAPA

Rosa S.

5/5

Great service gave me a lot of information for the part I needed, and although he wasn’t able to get the part for me, he gave me the part number and told me where I could get it.

Thinking I.

1/5

Only go if you can deal with someone with parts knowledge. My last visit was horrible, I received parts that were used and had an Incompetent parts runner tell me about parts and auto diagnostics that I knew more about than him. The parts runner had claimed to have been there about 8 years yet he didn't know what he was talking about. I'm guessing the parts runner was placed in the parts sales position just because he had been there 8 years. I have no clue why anybody would place someone without knowledge in the parts sales position.

Adriana M.

5/5

They always get the parts right. Only down side is some parts take a long time to arrive, and make sure to double check your parts before leaving- sometimes the parts are used/returns.
They are also very good about fixing this issue, warranty exchanges and regular exchanges. They are also very kind at this location. And accurate on getting correct parts

AJ H.

4/5

Got me the parts I needed good place

Odie M.

4/5

Really wanted to rate it at 3 stars due to a very limited inventory in the store but the counter person went out of his way to help me look for the part I needed and answer all my questions.
Parking is not ideal. It's shared with two other businesses. One being a lawnmower parts and repair and they have several mowers in their portion of the lot and their clients usually tow large utility trailers.
Overall A for customer service effort but Its an older store that doesn't really entice you to look around and shop for more than what you came for.

Steve B.

4/5

Had a problem with a car battery purchased at a different Napa.
The guys here were very professional and did everything they could to help.
Kudos to them.

mary M.

5/5

Best customer service ever, every one of the employees are so nice and helpful. But There’s one in particular, his name is Angel always with nice attitude and a smile on the face!

Alita T. K.

5/5

This review is mainly based on one individual, Gill. He is the most helpful and nicest person! He went above and beyond to help me. For that reason alone I would definitely recommend this location. If Napa management see this, give Gill a raise or bonus!

Arnulfo N.

5/5

First of all I really happy about the location and second of all the great customer service specially Angel and everyone else. Thank you for the great service!

Adriana M.

3/5

I was looking forward to reading Napa auto parts… for the price and nostalgia for our 1992 suburban. Ordered online with a 30 minute pick up expectation. After completing purchase, pick up changed to next day. Called the store to confirm my order/ETA. They could not be bothered to even ask my name, but promised me 8am my order would be ready for pick up. I called around 11am to confirm my order again, told to call later, order not ready and possibly waiting until Monday. Unacceptable. Waited for manager/delivery associate on duty (who by the way deserves a raise and promotion for being the manager on the weekends. Eddie swapped delayed items for in stock items and we moved on to do our tune up. Thank you Eddie for your help.
Keep you all posted on the actual results. Turns out most of her replacement parts have been from NAPA

Rosa S.

5/5

Great service gave me a lot of information for the part I needed, and although he wasn’t able to get the part for me, he gave me the part number and told me where I could get it.