OfficeMax - Modesto, California

Luis H.

Great customer service after I made my printing job online not realizing that it would be ready on 11/05/2023 me not knowing today is 11/04/2023. Thanks to Shayna Office Max employee I was able to get two out of my eight print Jobs then today to get me started! Great customer service! Thank You

Madison M.

I’m giving this location a 5 star review for one reason - Amy! She works in the print section. She is AMAZING and is the reason I will return. I was having a hard day, and she not only comforted me but also made sure to help me out with what I was printing. She treated all customers in line with excellent customer service.

Jeremy F.

If you want to do a print job the place is great, because they actually have an employee there. The rest of the time, good luck. They are under staffed or something, because getting an employee on the floor to help or to check out is a real hassle. A few times we have had to bug the people at the print section to call for assistance. The person at the section to the side of the registers will help after awhile, if you can get their attention, but seem very put upon that you are asking them to step away from where they are and actually help you.

Today was frustrating. My mom and I were shopping for printers. It took my mom getting loud about a lack of help before an employee reluctantly came over. He was very rude in his "attempt to help". She was trying to ask about the various printers and despite indicating wanting to know about the various differences to figure out the best one, he just kept saying, with a tone like he was done with us before he even started, "What her question was?" He didn't listen to anything either of us said and just kept asking what our question was like he wanted one specific thing that he could answer and then go away. Most employees of other stores would try to explain about the various products. He just seemed to want to be done, like we were interfering with his day by asking for help. We left frustrated without buying anything.

We had to drive across town to Best Buy. Best Buy, by contrast to your store, greeted us when we came through the door. The woman at the door then directed us to the printers and called for an employee to help us. He came over right away, began telling my mom about the various ones, what the best value was, he answered any questions she had, and was polite and helpful.

Tecla G.

I was greeted warmly, helped by Staff attentively. At check out I was offered by the checker Chris, a sale item on special that was nearly half the cost of what I was going to buy with comparable quality. He also called another associate to meet me in the back and show me the location of another item. Very courteous, pleasant and helpful service by all. Best shopping experience anywhere for years. It felt old fashioned attentive and kind. Highly recommend this store.

Dick &. J. H.

With a little help from a clerk, I found exactly what I came in for, at a good price. I even received an apology from the other clerk for not helping sooner, she was having to monitor potential shop lifters (even I recognized the set up she had to deal with).

Jazmina T.

Update* This store is my go to store its quite and the staff is always helpful and nothing has changed I do wish the inventory was a bit bigger with a wider selection.

Staff was helpful and kind. Great prices on poster board, paper, and many other craft supplies. Thank you guys for all your hard work.

Alexandria

HOURS ON DOOR SAY 8:00am-8:00pm. Apparently their own employees aren't sure what they are.. I walked in at 7:52pm, just to get one thing. I wasn't going to be browsing the store. My transaction would have taken 3 minutes, just like it ended up being at STAPLES. I asked the red headed lady where I would find the item, and she replies with "our registers are closed. We close in 2 minutes." I looked at my watch, and I said "no you close in 8 minutes." She didn't offer to open one to help me, just couldn't help me. Why even keep the store open for 8 more minutes? I'm sure they were closed for 10-15 minutes. Literally no reason to have the doors open if you're going to turn everyone away since you close in 8 minutes. I've worked retail in the past, and I've never closed registers prior to the posted times. Like she said "unfortunately" I'll be reporting this incident to corporate tomorrow morning.. You’re being paid to do your job, that you’re obviously not doing and losing revenue and they should know about that.

suzanne R.

One person working as quick as they could & friendly...but I waited 20 minutes just to drop off a prelabeled fedex envelope. They need help or stop understaffing your workers.