1/5
09/08/24 Adding to my last review, I placed an online order of 2 deli meats and 1 cheese. For the second time in a row, my order wasn’t ready at the promised time. I had to stand there and wait while they sliced it, which defeats the purpose of ordering ahead. It wasn’t busy, it was a Sunday morning, it was just me and one other customer there, (her order wasn’t ready either.) Then, when I went to check out, I went into the Express line. The cashier, Heather, told me, “you need to make sure that next time that you only have 10 items, sweetie.” (I am 47 years old, please don’t call me “sweetie” was what I wanted to say to her, but I didn’t .) I only had two extra items on the conveyer belt. So, to appease Heather, I put two items back while I was waiting behind the customer in front of me. I told Heather I put two items back so I only have 10 items now and her response to me was, “you need to be considerate of the people behind you.” I responded to her by saying,” I don’t think it takes much time to scan two extra items, but ok, I put them back and made it right.” (Who is the customer here) Then Heather started fawning over the cupcakes that I bought. I told her we need to finish up so we aren’t being inconsiderate of the customers behind me. I told her to have a nice day.
Isn’t Publix supposed to be the place where “shopping is a pleasure?”
07/25/24 Adding to my last review: I just purchased a rice pudding from yesterday, the sell by date is 7/28/24, yesterday was 7/24/24. I opened the rice pudding and there was GREEN SPOTS OF MOLD. (See attached pictures and my receipt.) This is disgusting. I just can’t with this bakery anymore.
Please see attached picture, this was an apple “Coffee Cake” (strudel) that I bought today from the Publix bakery. As you can see, it is raw on the bottom. (Yes, I returned it and got my money back.) But someone who doesn’t know any better is going to eat this and get sick if something isn’t done to correct this. Unfortunately, this is not the only product in the bakery that I’ve brought home only to find that it was raw. Oftentimes, their muffins are undercooked in the middle as well. I know this is not the Boynton location’s fault. These products are baked at a central Publix distribution bakery and then shipped to the individual Publix stores. But someone in management has GOT to say something to the main Publix bakery distribution center. This is not a new occurrence, this has been going on for years. I shouldn’t have to go to Walmart’s bakery to buy a thoroughly cooked strudel. I hate to admit this, but Walmart’s strudel is AMAZING! Plus, Publix charges $6 for their raw strudel, whereas Walmart only charges $4 for their perfectly baked, light, and tasty strudel. Please, Publix management, say something to your main distribution bakery to fix this. I know they can do better than Walmart if they care enough to try.
