Publix Super Market at Plant City Crossing - Plant City, Florida

KJ H.

5-Star Review for Plant City Publix

Plant City Publix is hands down the best! I have to give a huge shoutout to Jen in the deli. On a crazy Saturday, with multiple football games happening and the holiday rush in full swing, I called in a panic needing food for about 50 warehouse team members. I knew about the 24-hour rule for orders but decided to ask for the manager and explain my situation.

Jen went above and beyond! She worked within my budget, wasn’t picky about specifics, and made it happen. She brought out fresh trays, wings, sauces, condiments, and even vegetables. My team absolutely devoured everything! Jen’s friendliness, amazing smile, and sharp Vineyard Vines shirt made the experience even better.

Publix always delivers, and this time was no exception. They’ve never dropped the ball on me or my team. Huge thanks to Jen and the whole team—Publix for the win!

Qua P.

I ordered 48 pull-apart cupcakes for pickup over the phone yesterday and I asked if they could make them in the shape of a Christmas tree and decorate it like a tree. This bakery did a PHENOMENAL AMAZING Job of executing EXACTLY that & they were ready for pickup at 7:30am right before school. Thank you so much all of the teachers & staff were in awe of how beautiful the cupcakes were. Merry Christmas & Happy New Year 🎄❤️ WE LOVE PUBLIX!

Thomas J.

Both Publix stores in Plant City are great. The service and staff are the best. I used to be in them all the time for my shopping needs so why did I only give it 4 stars? ... All the new people who have overcrowded this once lovely small town have swamped them both. The parking lot is a freaking nightmare now and I can't be bothered with it anymore. I still shop there on occasion if I get up early enough but I spread my shopping around depending on where I am. I'm considering the one on county line as my go to if the mobs haven't ruined it yet.

Cindy K.

Huge shout out for Lauren in the pharmacy! She went above and beyond to help me get a reduced price on my medication. She was patient and helpful and just overall amazing. I saved several hundred dollars by signing up for a coupon she knew about. I have been waited on by her several times and every time she is friendly and happy to help! Bravo Lauren!!! The world needs more people like you!!!!

Essentially E.

I like this Publix however their staff may need more training when it comes to preparing meatless or vegan food. I found the employee getting frustrated when I asked them to change utensils and gloves or to not prep my food on a dirty cutting board that had breading from chicken on it. I am never rude about this and I kept apologizing for what I felt was an inconvenience to the staff member. There should be a separate station when doing so. I don’t want my food sitting on a board that you have cut meat products on. There should be separate utensils and vegetables to select from. Safe food handling should be taken serious.

Local E.

I recently visited a small grocery store in Plant City and was really impressed. The store was clean and well-organized, making it easy to find what I needed. The staff were incredibly friendly and helpful, which added to the positive experience. I was especially pleased to find that this store was the only one in both Polk and Hillsborough counties that carried the specific item I was looking for. It's a gem for the community, and I’ll definitely be returning!

Jennifer E.

After hurricane Milton this location was opened immediately to serve the community. It was almost shoulder to shoulder with customers.I needed food and prescription filled. The entire staff from pharmacy, stockers, cashiers and baggers were helpful and VERY pleasant considering all the mayhem around them. The management team clearly know what they’re doing to keep everything running smoothly during this extremely difficult time. Thank you for making some normalcy to help our community.

Gwen K.

The worst Publix that you could possibly walk into customer service sucks in the deli. Their food is disgusting. It looks dried out when you ask for something to be made. They said they can’t do it. For example, all flats chicken wings and this is the middle of the daytime. No one smiles they act like it’s a burden to do anything for you