Safeway - San Jose, California

Address: 5760 Cottle Rd, San Jose, CA 95123, United States.
Phone: 4083629255.
Website: local.safeway.com
Specialties: Supermarket, Bakery, Butchers, Deli, E-commerce service, Florist, Grocery delivery service, Organic Food Shop, Fruit and vegetable shop.
Other points of interest: Kerbside pickup, No-contact delivery, Delivery, In-store pick-up, In-store shopping, On-site services, Same-day delivery, Great produce, Wheelchair-accessible car park, Wheelchair-accessible entrance, Bakery, Organic products, Pharmacy, Prepared foods, Sells cut flowers, LGBTQ+ friendly, Quick visit, Plastic bags, Cheques, Debit cards, NFC mobile payments, SNAP/EBT, Credit cards, Free parking lot, On-site parking.
Opinions: This company has 2323 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Safeway

Safeway 5760 Cottle Rd, San Jose, CA 95123, United States

☎️4083629255

⏰ Open Hours of Safeway

Monday: 5 am–2 am
Tuesday: 5 am–2 am
Wednesday: 5 am–2 am
Thursday: 5 am–2 am
Friday: 5 am–2 am
Saturday: 5 am–2 am
Sunday: 5 am–2 am

Safeway: A Comprehensive Guide

Safeway stands as a prominent supermarket located at 5760 Cottle Rd, San Jose, CA 95123, United States. It’s a well-established grocery retailer offering a wide array of products and services to the local community. The store’s phone number is 4083629255, and visitors can further explore its offerings and convenient services through its website: local.safeway.com. This comprehensive guide will detail the key features, services, and overall experience offered by this particular Safeway location.

Product Range and Specializations

Safeway San Jose prides itself on a diverse product selection, catering to a broad range of consumer needs. It’s a full-service grocery store, providing staple items alongside specialized goods. Key areas of focus include:

Bakery: A dedicated bakery section offers freshly baked breads, pastries, and cakes, contributing to the store’s overall appeal.
Butchers: Customers can find a selection of high-quality cuts of meat, prepared for various culinary purposes.
Deli: The deli counter provides a variety of prepared foods, cheeses, salads, and sandwich options.
Organic Food Shop: A dedicated area focuses on organic products, offering a selection of fruits, vegetables, and other items certified to meet organic standards.
Fruit and Vegetable Shop: The store boasts a vibrant fruit and vegetable shop, ensuring a constant supply of fresh produce.
E-commerce service: Customers can conveniently order groceries online for pickup or delivery.
Floral Department: A selection of flowers is available for purchase, adding a touch of beauty and convenience.

Furthermore, Safeway San Jose offers prepared foods, a pharmacy, and caters to specific dietary needs with options like lactose-free milk (as highlighted by customer feedback).

Convenient Services and Amenities

The store emphasizes customer convenience with a variety of services:

Kerbside pickup: Customers can schedule their online orders for convenient pickup outside the store.
No-contact delivery: Delivery services are offered with a focus on maintaining hygiene and safety.
Delivery: Standard delivery options are available.
In-store pick-up: Orders placed online can be picked up at the store.
In-store shopping: Traditional in-store shopping is readily available.
On-site services: Various on-site services are provided to enhance the shopping experience.
Same-day delivery: Expedited delivery options are often available.

Beyond these services, Safeway San Jose provides essential amenities such as wheelchair-accessible car parking and entrances, ensuring inclusivity for all customers. Payment options include credit cards, debit cards, NFC mobile payments, checks, and plastic bags. The store also accepts SNAP/EBT, acknowledging the needs of its community. A free parking lot is available on-site for added convenience.

Customer Feedback and Reputation

Based on available data, Safeway San Jose enjoys a generally positive reputation. The store has accumulated 2323 reviews on Google My Business, averaging a solid 4.3 out of 5 stars. While specific feedback details are not included here, the overall sentiment suggests a commitment to quality products, service, and a pleasant shopping environment. Customers frequently comment on the freshness of the produce and the quality of the organic products. The self-service checkout option, as noted by one enthusiastic customer, is valued for its efficiency and ease of use. The store’s dedication to accommodating various payment methods and accessibility features further contributes to its positive perception.

Location and Contact Information

Address: 5760 Cottle Rd, San Jose, CA 95123, United States
Phone: 4083629255
Website: local.safeway.com

Safeway San Jose represents a valuable resource for residents seeking a comprehensive grocery shopping experience, combining a wide selection of goods, convenient services, and a commitment to customer satisfaction.

👍 Reviews of Safeway

Kevin L.

5/5

I buy Hirozon Organic Milk (Lactose-Fee), it's good for my stomach. Safeway has this type of milk. I'm looking for some kinds of fruits and vegetables. Most of them are very frest and high quality in here. Last but not least, I like to check out all items by self service. 😍🥰😘

K P.

1/5

I had the worst Safeway experience of my life with this store. (5760 Cottle Road San Jose, Ca)

I went to customer service to ask a question. I wanted to verify they had a "paper" sticker I needed from customer service.

This clerk named Leezuh told me she had it and I asked if I could see it just to verify it was the correct one.

She said, No! "NEXT!!!"

Said it's a simple request. I just want to make sure I don't go through the whole process and then to find out you don't have the paperwork on your end.

She said, NO! You CANT SEE IT!!!

I asked to see the manager and was told to wait. I waited and told her after several minutes if he didn't show up, I was calling corporate.

About five minutes later, the manager came with a scowl on his face and perched himself behind the counter as if he was defensive.

I told him there was absolutely no reason to treat a customer the way Leezuh treated me and he got the paperwork I needed to see. I was going to shop there but NO WAY!

The work culture at this store appears to be dysfunctional and someone needs training and a customer service wakeup call. Corporate...TAKE NOTE!

CAUTION: Future customers...enter this store at your own risk.!!!☠️☠️☠️

Nikole S. E.

4/5

Love the sales and member only price make sure to check out all there coupons from big book of savings to every weekly add to Friday deals the more u buy the same product the cheaper it gets

Antonio D.

1/5

I do not trust this Safeway after learning they don't have your back when something happens to you. They will tell you to get lost if you report an incident to them and they won't even show you security camera footage to help you out. I have been a paying customer for years and will no longer be coming here out of concerns for my own safety and the safety of my property.

nbaraona56

1/5

YOU ARE NOT SAFE HERE! I am a disabled veteran and former Safeway employee myself. Let me tell you: Safeway does not care about the wellbeing of their customers or their customer's property. My own property was damaged on premises and Safeway refuses to show me security cam footage that my insurance requested. Without this footage, I will have to pay thousands out of my own pocket. Even after showing my police report, they completely dismissed me. The managers are easily capable of showing me the 5 seconds of footage I need but they would rather lose the business of me and my whole family.

Mackenna L.

1/5

Avoid this Safeway if you can. My boyfriend's car got hit in the parking lot and safeway won't even show him the security tapes. Their parking lot is already hectic and now I am scared of this area after knowing that you are completely on your own if something happens.

Douglas M.

4/5

SUMMARY: What an improvement! Emphasis on local grown with plenty of organic foods to choose from
DETAILS: In the past, I wasn't such a big fan of Safeway (or most grocery stores), so I rarely entered. But, in pursuit of my favorite hot sauce, Pico Pica, I found myself inside one. This Safeway is new and modern. Clean. It bombards me with marketing material that is actually important to me. Organic. Local. And, sure enough, up and down the aisles were organic and local food. I found my favorite Pico Pica hot sauce, and yes, selection is something that Costco is thin on. I also picked up a few more items on my way out.

The prices were reasonable, and I was inspired to get a discount card online for future discounts. As with many grocery stores, know your prices. Some items have heavy markups. The specials are good bait, and if you stick just to those, then you will get excellent value.

The employees at this Safeway seemed friendly and happy. (I had issues in the past with other Safeways where they were not so.) So, hopefully, Safeway has improved in this area too and treats its employees well. More frequent visits certainly will reveal if this true.

Regardless, I was pleasantly impressed and will certainly be back to pick up my hot sauce and few more items that catch my eye.

Vincent T.

5/5

This store very clean, items orderly, staffs friendly, quiet. They have liquors with lots of flavors and kinds, big parking lot etc.